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Managing Alarms
  • 30 Jul 2024
  • 17 Minutes to read
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Contents

Managing Alarms

  • Updated on 30 Jul 2024
  • 17 Minutes to read
  • Contributors
  • Print
  • PDF
Article summary

The unit provides alarm functions to monitor and report on the status of the unit of the traffic performance and of other components.

Setting General Alarms

To set up general alarms

  1. Access the page System ▶Alarm ▶General.

  2. Complete the required fields, then click Apply.

For more information on specific parameters, refer to the following table.

Alarm Settings (System ▶Alarm ▶General)
Notification

ParameterDescription
Enable LED ReportingEnables the reporting of alarms by activating the appropriate LED on the unit that corresponds to the severity, e.g. minor, major or critical. This option also enables alarm reporting in the GUI banner. The physical LEDs (unit's front panel) and the pseudo-LEDs (banner) are linked.
Enable Syslog ReportingEnables the reporting of alarms by creating entries in the syslog.
Enable SNMP ReportingEnables the reporting of alarms via SNMP traps from Accedian’s private MIB.
Enable 802.3ah ReportingEnables reporting of alarms via 802.3ah OAMPDUs using organization-specific events.

Thresholds

ParameterDescription
Threshold On (Soaking time in msecs)The delay after an event is detected before the alarm notification occurs.
Threshold Off (Soaking time in msecs)The delay after an event clears before the alarm notification clears.

Customizing Alarms

To customize an alarm

  1. Access the page System ▶Alarm ▶Configuration.
    The settings for all alarms are displayed.

  2. Click the Number of the alarm that you want to edit.
    The Alarm Configuration page appears.

  3. Complete the required fields , then click Apply.

    Note: If you modify an alarm's configuration, then decide to discard those changes, click Reset to revert to the last set of saved configuration values. Once you click Apply, however, you must manually restore the previous configuration values.

For more information on specific parameters, refer to the following table.

Alarm Configuration (System ▶Alarm ▶Configuration)

ParameterDescription
NumberThe unique number that identifies this alarm. This number is assigned by the unit and cannot be modified. This alarm number is composed of three fields, the module number, the instance number and the error number. The format is AA.BBBB.CC, where the parameters are as follows:
  • AA: Module number (1–99)
  • BBBB: Instance number (0001–9999).
  • CC: Error number (01–99)
A module number is assigned for each alarm in the system and may be one of the following:
  • 1: Port module for link down and other related alarms
  • 2: SFP module for Rx/Tx power, temp, VCC and LBC alarms and warnings
  • 3: PAA module for Continuity Check, Delay, Frame Loss and other related alarms
  • 4: SOAM module for Continuity Check, Delay, Packet Loss and other related alarms
  • 5: Unassigned
  • 6: Synchronization, including NTP, PTP and GPS
  • 6: SyncE (LT only)
  • 7: System modules, such as NTP and other agents
  • 7: System modules, such as the Vision Collect Agent and other agents
  • 8: Environmental module for power supplies, temperature sensors and dry contact
  • 9: ERP module
  • 10: Unassigned
  • 11: TWAMP
  • 12: Unassigned
  • 13: Loop detection
  • 14: flow broker
  • 14: Unassigned
  • 15: Unassigned
  • 16:Unassigned
  • 17: Unassigned
  • 18:Unassigned
EnableIndicates whether the alarm is enabled (true) or disabled (false). If enabled, alarms are reported.
SeverityThe severity of the alarm.
  • Informational: No effect on service. Provides status information.
  • Minor: An error condition has occurred that does not seriously affect system functionality.
  • Major: A serious degradation of service or hardware malfunction has occurred that requires immediate attention to restore system functionality.
  • Critical: A service-affecting condition has occurred that requires immediate corrective action.
If LED reporting is enabled in the Alarm ▶General page, the Minor, Major and Critical alarms are indicated on the unit's front panel LEDs.
Service AffectingAlarms may be displayed as true for service affecting or as false for non-service affecting.
DescriptionTextual description of the alarm. The description is displayed in the Show ▶Alarm page.

Note: This description cannot be modified.

Viewing Alarms

To view the status of an alarm

  1. Access the page Show ▶Alarm
    The alarm status is displayed.

For more information on specific parameters, refer to the following table.

Alarm Status (Show ▶Alarm)

ParameterDescription
StatusThe status LED is ON if the alarm is enabled and has been triggered.
NumberThe unique number identifying this alarm.

This number is assigned by the unit and cannot be modified.

This alarm number is composed of three fields, the module number, the instance number and the error number. The format is AA.BBBB.CC, where the parameters are as follows:

  • AA: Module number (1–99)
  • BBBB: Instance number (0001–9999).
  • CC: Error number (01–99)
PresenceIndicates whether the alarm is currently present (true) or not (false).
SeverityThe severity of the alarm. Possible values:
  • Informational: No effect on service. Provides status information.
  • Minor: An error condition has occurred that does not seriously affect system functionality.
  • Major: A serious degradation of service or hardware malfunction has occurred that requires immediate attention to restore system functionality.
  • Critical: A service-affecting condition has occurred that requires immediate corrective action.
Service AffectingIndicates whether the alarm affects the unit's ability to provide service.

Possible values:

  • yes: The alarm is Service Affecting (SA).
  • no: The alarm is Non-Service Affecting (NSA).
DescriptionA textual description of the alarm.
MessageThis is displayed only when the alarm has changed status (the alarm was turned ON or OFF). The message explains why it was turned on or off, e.g. temperature was above the threshold.
Last ChangeWhen the alarm changed status.

Refer to the following table for a list of all alarms supported and their default description.

Supported Alarms: Cisco Provider Connectivity Assurance Sensor GT/GT-S (formerly Accedian Skylight performance element: GT/GT-S)**
Port module for link down and other related alarms Cisco Provider Connectivity Assurance Sensor GT/GT-S

ParameterDefault Description
1.0001.07SA caused link down on port X "where X is "PORT-1", "PORT-2", "PORT-3", and "PORT-4"
1.0002.01Link down on PORT-2 port
1.0002.02Loopback on port PORT-2
1.0002.04Fault propagation caused link down on port PORT-2
1.0002.07SA caused link down on port X "where X is "PORT-1", "PORT-2", "PORT-3", and "PORT-4"
1.0003.01Link down on PORT-3 port
1.0003.02Loopback on port PORT-3
1.0003.04Fault propagation caused link down on port PORT-3
1.0003.07SA caused link down on port X "where X is "PORT-1", "PORT-2", "PORT-3", and "PORT-4"
1.0004.01Link down on PORT-4 port
1.0004.02Loopback on PORT-4
1.0004.04Fault propagation caused link down on port PORT-4
1.0004.07SA caused link down on port X "where X is "PORT-1", "PORT-2", "PORT-3", and "PORT-4"
1.0005.01Link down on Management port
1.0006.01Link down on LAG-1 port
1.0006.02Loopback on port LAG-1
1.0006.03Sub-port speed mismatch on port LAG-1
1.0006.04Fault propagation caused link down on portLAG-1
1.0007.01Link down on LAG-2 port
1.0007.02Loopback on port LAG-2
1.0007.03Sub-port speed mismatch on port LAG-2
1.0007.04Fault propagation caused link down on port LAG-2
1.0012.03Sub-port speed mismatch on port LAG-4

SFP module for Rx/Tx power, temperature, VCC and LBC alarms and warnings
In this section, yyyy = SFP module, where 0001 = SFP-1, 0002 = SFP-2, 0005 = SFP-5, 0006
= SFP-6where 0001 = SFP-1, 0002 = SFP-2, 0003 = SFP-3 [...] 0011 = SFP-11, 0012 = SFP-12.

ParameterDefault Description
2.yyyy.01 temperature high alarm
2.yyyy.02 temperature low alarm
2.yyyy.03 temperature high alarm
2.yyyy.04 temperature low alarm
2.yyyy.05 supply voltage high alarm
2.yyyy.06 supply voltage low alarm
2.yyyy.07 supply voltage high alarm
2.yyyy.08 supply voltage low alarm
2.yyyy.09 laser bias current high alarm
2.yyyy.10 laser bias current low alarm
2.yyyy.11 laser bias current high alarm
2.yyyy.12 laser bias current low alarm
2.yyyy.13 transmit power high alarm
2.yyyy.14 transmit power low alarm
2.yyyy.15 transmit power high alarm
2.yyyy.16 transmit power low alarm
2.yyyy.17 receive power high alarm
2.yyyy.18 receive power low alarm
2.yyyy.19 receive power high alarm
2.yyyy.20receive power low warning
2.yyyy.21 not present

Performance Assurance Agent alarms
In this section, yyyy = PAA instance index.

ParameterDefault Description
3.yyyy.01 PAA_CC_ALERT
3.yyyy.02 PAA_PL_ALERT
3.yyyy.03 PAA_OW_DELAY_ALERT
3.yyyy.04 PAA_OW_AVG_DELAY_ALERT
3.yyyy.05 PAA_OW_DV_ALERT
3.yyyy.06 PAA_OW_AVG_DV_ALERT
3.yyyy.07 PAA_TW_DELAY_ALERT
3.yyyy.08 PAA_TW_AVG_DELAY_ALERT
3.yyyy.09 PAA_TW_DV_ALERT
3.yyyy.10 PAA_TW_AVG_DV_ALERT
3.yyyy.11 PAA_VLAN1_ID_ALERT
3.yyyy.12 PAA_VLAN2_ID_ALERT
3.yyyy.13 PAA_VLAN1_PRIO_ALERT
3.yyyy.14 PAA_VLAN2_PRIO_ALERT
3.yyyy.15 PAA_DSCP_ALERT

SOAM module for Continuity Check, Delay, Packet Loss and other related alarms
In this section, zzzz = CFM instance index.

ParameterDefault Description
4.zzzz.01RDI on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.02MAC status on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.03Remote CCM on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.04Errored CCM on down MEP, MEPID < ID >, port < port name >, VID < ID >, level <#>
4.zzzz.05Cross-connected CCM on down MEP, MEPID < ID >, port < port name >, VID , level <#>
4.zzzz.06AIS on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.07One-way delay on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.08One-way average delay on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.09One-way delay variation on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.10One-way average delay variation on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.11Two-way delay on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.12Two-way average delay on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.13Two-way delay variation on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.14Two-way average delay variation on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.15Excessive packet loss on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.16CSF-LOS on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.17CSF-FDI/AIS on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.18CSF-RDI on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.19Excessive SLM near-end packet loss on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >
4.zzzz.20Excessive SLM far-end packet loss on down MEP, MEPID < ID >, port < port name >, VID < ID >, level < # >

SyncE
Synchronization, including NTP, PTP and GPS

ParameterDefault Description
6.0001.01SyncE loss of primary reference clock
6.0001.02SyncE loss of secondary reference clock
6.0001.03SyncE Forced to Free-Running or Local Clock
6.0001.04SyncE ESMC QL failure of Primary Reference Clock
6.0001.5SyncE ESMC QL failure of Secondary Reference Clock
6.0001.10NTP client lost server communication
6.0001.11NTP client used interface without timestamp capability
6.0001.12Remote NTP server used an interface without timestamp capability
6.0001.15No GPS fix
6.0001.20PTP slave failure communication with master
6.0001.21PTP slave used interface without timestamp capability
6.0001.30Time-of-day synchronization - May affect one-way delay measurements

System modules, such as the VCAgent, NTP and other agents

ParameterDefault Description
7.0001.01NTP client lost server communication
7.0001.02NTP Time-of-day synchronization – May affect one-way delay measurements
7.0001.03GPS communication – May affect one-way delay measurements
7.0001.04PTP failure of communication with master clock
7.0001.05PTP Time-of-day synchronization – May affect one-way delay measurements
7.0001.06NTP client used interface without timestamp capability
7.0001.07PTP slave clock used interface without timestamp capability
7.0001.08Remote NTP server used an interface without timestamp capability
7.0004.01VCAgent communication failure with Vision EMS
7.0004.02VCAgent High Resolution Policy instances validation
7.0004.03VCAgent High Resolution Regulator instances validation
7.0004.04VCAgent High Resolution PAA instances validation
7.0004.05VCAgent High Resolution SOAM PL instances validation
7.0004.06VCAgent High Resolution SOAM DMM instances validation
7.0004.07VCAgent High Resolution SOAM SA instances validation
7.0004.08VCAgent High Resolution SOAM SA Metrics instances validation
7.0004.09VCAgent High Resolution SOAM SLM instances validation
7.0004.10VCAgent Policy statistics buffer full
7.0004.11VCAgent Regulator statistics buffer full
7.0004.12VCAgent PAA statistics buffer full
7.0004.13VCAgent SOAM PL statistics buffer full
7.0004.14VCAgent SOAM DMM statistics buffer full
7.0004.15VCAgent SOAM SA statistics buffer full
7.0004.16VCAgent SOAM SA Metrics statistics buffer full
7.0004.17VCAgent SOAM SLM statistics buffer full
7.0004.18VCAgent High resolution TWAMP-GEN instances validation
7.0004.19VCAgent TWAMP-GEN statistics buffer full
7.0004.20VCAgent High Resolution TWAMP instances validation
7.0004.21VCAgent TWAMP statistics buffer full
7.0004.22VCAgent High Resolution shaper instances validation
7.0004.23VCAgent shaper statistics buffer full
7.0004.24VCAgent High Resolution port instances validation
7.0004.25VCAgent Port statistics buffer full
7.0004.28VCAgent SFP statistics buffer full
7.0004.29VCAgent System Health statistics buffer full

NE Alarms

ParameterDefault Description
8.0000.80Troubleshooting tool is running.

Note: This alarm is raised when either a troubleshooting tool is running or the Remote Syslog feature is enabled. The alarm is cleared only when both (troubleshooting tool and Remote Syslog feature) are disabled.

Environmental module for power supplies, temperature sensors and dry contact

ParameterDefault Description
8.0000.70Input 1 Active
8.0000.71Input 2 Active
8.0000.72Input 3 Active
8.0000.73Input 4 Active
8.0001.20Power feed A not present alarm
8.0001.30PCB temperature sensor not present alarm
8.0001.31PCB high-temperature warning
8.0001.32PCB high-temperature alarm
8.0001.40Fan 1 not present alarm
8.0001.41Fan 1 fan-stall alarm
8.0001.42Fan 1 fan-aging warning
8.0001.43Fan 1 fan-aging alarm
8.0002.20Power feed B not present alarm
8.0002.30CPU temperature sensor not present alarm
8.0002.31CPU high-temperature warning
8.0002.32CPU high-temperature alarm
8.0002.40Fan 2 not present alarm
8.0002.41Fan 2 fan-stall alarm
8.0002.42Fan 2 fan-aging warning
8.0002.43Fan 2 fan-aging alarm
8.0003.30FPGA temperature sensor not present alarm
8.0003.31FPGA high-temperature warning
8.0003.32FPGA high-temperature alarm

ERP module
In this section, xxxx = ERP instance index.

ParameterDefault Description
9.xxxx.01ERP protocol version mismatch
9.xxxx.02ERP force switch
9.xxxx.03ERP manual switch
9.xxxx.04ERP signal failed

TWAMP Generator module
In this section, xxxx = TWAMP instance index.

ParameterDefault Description
11.xxxx.01Max two-way delay
11.xxxx.02Average two-way delay
11.xxxx.03Max two-way delay variation
11.xxxx.04Average two-way delay variation
11.xxxx.05Max near-end one-way delay
11.xxxx.06Average near-end one-way delay
11.xxxx.07Max near-end one-way delay variation
11.xxxx.08Average near-end one-way delay variation
11.xxxx.09Max far-end one-way delay
11.xxxx.10Average far-end one-way delay
11.xxxx.11Max far-end one-way delay variation
11.xxxx.12Average far-end one-way delay variation
11.xxxx.13Continuity loss alert
11.xxxx.14Excessive packet loss alert
11.xxxx.01cell
11.xxxx.01cell

Loop Detection feature
In this section, xxxx = Loop Detection instance index.

ParameterDefault Description
13.xxxx.01Loop detected on Link/Tunnel instance x
13.xxxx.02Traffic discarded because of loop detection on instance < Loop detection name >
13.xxxx.03Loop detection instance not operational

Flow broker Packet Engine

ParameterDefault Description
14.0001.01flow broker Packet Engine Server default-broker-server, connection with client lost
14.0001.02flow broker Packet Engine Server default-broker-server, out of streaming resources
14.0001.03flow broker Packet Engine Server default-broker-server, low streaming resources
14.0001.21flow broker Packet Engine Server default-broker-server, not streaming because of lack of synchronization
16.0000.52Unable to secure requested flowmeter 10 ms license

Advertisement Inventory Alarm module

ParameterDefault Description
18.0001.01Inventory entries list is almost full
18.0001.02Inventory entries list is full

Certificate Alarms

ParameterDefault Description
19.0000.01One or more certificates is about to expire
19.0000.02One or more certificates has expired

To view the detailed status of an alarm

  1. Access the page Show ▶Alarm.

  2. Click the alarm Number to view its detailed status.

For more information on specific parameters, refer to the table "Alarm Status (Show ▶Alarm)".

Viewing Chassis Alarms

To view the status of chassis-related alarms and information, including power supplies and temperature sensors

  1. Access the page System ▶Alarm ▶Chassis.
    The chassis alarms' status is displayed.

For more information on specific parameters, refer to the following tables.

Power Supplies and Temperature Sensors (System ▶ Alarm ▶ Chassis)
Power Supplies & Voltage Regulators, Temperature Sensors and Fan Monitors (System ▶ Alarm ▶ Chassis)

Power Supplies

ParameterDescription
Power Feed A and

Power Feed B

The status of the various power sources for AC or DC (AUX), Feed A and Feed B.

For an AC Powered unit:

  • A green light indicates that the power source is connected and is operating normally.
  • A red light indicates that the power source is not connected or is not operating normally.
Voltage RegulatorsFor a DC Powered (AUX) unit:
  • The Feed B indicator is always green when power to the unit is connected. The Feed B indicator DOES NOT indicate that a feed is connected to the Feed B input.
  • The DC Feed A and DC Feed B lights indicate which DC feeds are in use.
    • A green light indicates that the power source is connected and is operating normally.
    • A red light indicates that the power source is not connected or is not operating normally.
Voltage RegulatorsFor each of the voltage regulators that has been configured to report its status here, the following information is provided:
  • Present: The voltage regulator is connected.
  • Not Present: The voltage regulator is not connected.
  • In Alarm: An alarm has been triggered for this voltage regulator.
  • None: No alarm has been triggered for this voltage regulator.
  • Voltage: The current reading for this voltage regulator.
For each of the voltage regulators that has been configured to report its status here, the following threshold information is provided:
  • High-Voltage Warning: Any voltage higher than this value triggers a warning. Expressed in Volts.
  • High-Voltage Alarm: Any voltage higher than this value triggers an alarm. Expressed in Volts.
  • Low-Voltage Warning: Any voltage lower than this value triggers a warning. Expressed in Volts.
  • Low-Voltage Alarm: Any voltage lower than this value triggers an alarm. Expressed in Volts.
For details on any alarms or warnings, access the page Show ▶ Alarm.

Temperature Sensors

ParameterDescription
PCB and FPGA Temperature SensorsThe following information is provided for each sensor (PCB and FPGA):
  • Status: Either Present or Not Present.
  • Alarm: Set to In Alarm (if an alarm has been triggered) or None.
  • Temperature: The most recent temperature detected by the sensor, expressed in Celsius.
  • High-Temperature Warning: The temperature that triggers an overheating warning, expressed in Celsius.
  • High-Temperature Alarm: The temperature that triggers an overheating alarm, expressed in Celsius.
  • Low-Temperature Warning: The temperature that triggers a low-temperature warning, expressed in Celsius.
  • Low-Temperature Alarm: The temperature that triggers a low-temperature alarm, expressed in Celsius.
For details on any alarms or warnings, access the page Show ▶ Alarm.

Fan Monitors

ParameterDescription
Fan 1 and Fan 2For each fan on the unit (identified as 1 or 2), the following information is provided:

Status:

  • Present: The fan is connected.
  • Not Present: The fan is not connected.
Alarm:
  • In Alarm: An alarm has been triggered for this fan.
  • None: No alarm has been triggered for this fan.
Speed:
  • This the number of rotations per minute made by the fan, expressed in RPM.
The following threshold information is provided for each fan:
  • Fan-Stall Alarm: This is the fan speed at which the fan stall alarm is triggered, indicating that the fan is no longer functioning. Expressed in RPM.
  • Fan-Aging Warning: This is the fan speed at which the fan aging warning is triggered, indicating that the fan is no longer functioning optimally. Expressed in RPM.
  • Fan-Aging Alarm: This is the fan speed at which the fan aging alarm is triggered. Expressed in RPM.
For details on any alarms or warnings, access the page Show ▶ Alarm.

Performing a Fan Test

To perform a fan test

  1. Access the page System ▶ Alarm ▶ Chassis.
    The chassis alarms' status is displayed.

  2. Click the Start button to immediately initiate a fan test.
    The latest results for both Fan 1 and Fan 2 are displayed

Note: The fan test retry period can be modified by changing the value in the "Retry period (hours)" field.

For more information on specific parameters, refer to the table below.

Fan Test (System ▶ Alarm ▶ Chassis)

ParameterDescription
Start buttonClicking on the Start button will initiate a fan test immediately.
Retry period (hours)1–24. Default is 1 hour. If a fan test fails, this value will be used to set the retry period of the fan test.
Latest ResultsShows for both fans if the test passed or failed. If the test failed, the rpm will be shown as well.

To access all alarm definitions, see Alarm Definitions.

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