Busy Hours

Overview

What times are critical to your success? Busy hours are the times that network performance is instrumental to your business and your customer satisfaction. We've added capabilities to help bring focus to these times by:

• Letting you decide what times are considered “busy” and in what part of the network
• Allowing users to only view dashboards based on data collected during busy hours
• Optionally suppressing alert generation outside of busy hours

How busy hours work?

The Busy Hours feature works in a very similar way as Maintenance Windows.
Administrators can create busy hour policies that include:

• a re-occuring time interval
• a target scope

As session and capture data is ingested by Cisco Provider Connectivity Assurance (formerly Skylight performance analytics), if it matches a busy hour policy, it will be tagged as such.
Users can then:

• filter to view dashboards and analyses with only data collected during busy hours to help focus their attention
• choose to only apply alert policies to busy hour data

Time Interval

The re-occuring time interval can be any number of days of the week, between specific times, for a given timezone.
If additional time ranges are required, separate busy hour policies can be created.

Target Scope

Administrators can apply the busy hour policy to all sessions in the network or utilize metadata filters to selectively apply the policy to a sub-set of session data. Similarily for capture data, application, zone or capture sensor information can be used to selective