Troubleshooting Missing Data

After going through this document you should now have a Sensor Collector, which is running and has connectivity to Cisco Provider Connectivity Assurance. If you're still not seeing data in your system, ensure the following:

• Make sure Polling Frequency is set to something relatively low (start with 60ms and adjust if necessary but generally not above 300ms)
• You are generating data for Sensor Collector to consume
• Your data is being generated in the directory with which Sensor Collector was configured

The directory the CSV files are being generated in MUST be the same directory you configured Sensor Collector with during the initial connector configuration (see figure below).