Viewing Alarms

You can view all alarm information related to managed devices.

To view alarms

1. On the bottom left of any page, click the alarm button.
   
   The Alarm Management page is displayed.
   

2. To navigate alarm information, do the following:

To	Do this
View alarms for a specific severity	In the alarm banner, click the severity icon you require. For example, to display critical alarms, click the red circle beside the critical alarm count.
Sort in ascending order by a specific column	Click on the column name.
Sort in descending order by a specific column	Click on the column name a second time.
Sort by multiple columns	Right-click on the column header row, and from the pop-up menu click Configure Sort. Configure your sort and click Apply.
Add columns to the view	Right-click on the column header row. From the pop- up menu click Columns, and check the columns you want to add.
Remove columns from the view	Right-click on the column header row. From the pop- up menu click Columns, and uncheck the columns you want to remove.
View the next page of alarms	Click > on the bottom right of the page.
View the previous page of alarms	Click < on the bottom right of the page.
View a specific page of alarms	Click the page number on the bottom right of the page.
Freeze a column in the first column position in the grid	Right-click next to the column header you want to freeze, and then click Freeze.
Unfreeze a column	Right-click next to the column header you want to unfreeze, and then click Unfreeze.
Group statistics by a specific column	Right-click on the column header you want to group by, and then click Group.
Ungroup statistics	Right-click on the column header you want to ungroup, and then click Ungroup.
Add a filter	Click the Add filter button.

Column Definitions

Refreshing Alarms

Alarms and their statuses are refreshed automatically. You can, however, refresh them manually.
A manual refresh comes in handy when:

• Devices are configured to send alarms in SNMP traps to the Skylight orchestrator trap receiver. These alarms are transferred faster than via the background operation and sometimes SNMP traps can temporarily get lost in the network. A manual refresh rectifies this by forcing an alarm update.
• You have been on an alarm page for a few minutes and want to display new alarms.

To refresh alarms

Do one of the following:

To	Do this
Refresh page	Click
Refresh a specific alarm	In the alarm list, click the alarm and then click

Searching for Specific Alarms

You can search for specific alarms and display them on the page. Searching alarms is done with filters. You can:

• Create a filter for one-time use
• Save a filter and use it again
• Delete a previously-saved filter.

To search for specific alarms

1. Click the Edit filters button.
2. In the Search filters dialog box, enter the filter criteria you require.

Field	Details
Filter name	If you are creating a new filter, enter the name for your filter.
Saved filters	To run an existing filter, click and click on the filter you require. To save the filter you have created, click . To delete a previously-saved filter, click .
Alarm severity	Click and check one or multiple severities.
Probable cause	Click and check one or multiple probable causes.
Alarm type	Click and check one or multiple alarm types.
Last status change To / From	Click and specify the date and time range of the alarms you are looking for. When you are finished, click the Apply button.
Condition type	Enter the condition type you require.
Source entity	Enter the source entity for the device whose alarms you require.
IP address	Enter the IP address for the device whose alarms you require.
Label	Enter the label for the device whose alarms you require.
Serial	Enter the serial number for the device whose alarms you require.

3. Click the Apply button.

Warning: Alarm Updates are Suspended

You might see a red warning saying the browser update channel has disconnected and alarm updates are suspended, as shown in the image below. This warning means the browser web socket has disconnected from the server. If this happens, you will have to either:

• Refresh/reload the page; or
• Log out and then log back in.