Upgrading the Firmware

New firmware versions typically provide:

• Additional functionality
• Enhancements to the existing feature set
• Defect corrections

To verify the current firmware version, refer to the Current Version field of the Firmware Maintenance section in the System ▶Maintenance ▶Firmware page.

You can upgrade the firmware by downloading the firmware file directly from your computer or network. If you are using the Command Line Interface (CLI), you can also upgrade the firmware via an SFTP, HTTP, FTP or SCP server for a file transfer.

There are two ways to upgrade firmware:

• One-step firmware upgrade: Use this method when you want the upgrade to take effect immediately.
• Two-step firmware upgrade: Use this method when you to want to download the firmware file now, then activate it on the unit at a later time (such as during an upcoming maintenance window).

To perform a one-step firmware upgrade

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed. The One-Step tab is visible by default.

2. Click the Browse button next to the New Firmware field.

3. In the dialog box that appears, select the firmware file from your computer or network, then click Open.
   

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   Note: The firmware is distributed in a binary file with the filename extension .afl.

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4. To verify that the upgrade was successful, access the page Home and examine the value specified in the Firmware version field.

To perform a two-step firmware upgrade

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed. The One-Step tab is visible by default.

2. Click the Two-Step tab.
   The screen refreshes to display the tab contents.

3. Click the Browse button next to the New Firmware field.

4. In the dialog box that appears, select the firmware file on your computer or network, then click Open.
   

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   Note: The firmware is distributed in a binary file with the filename extension .afl.

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5. Click the Download button.
   The firmware is loaded onto the unit, pending activation as described below. The Rollback Version field in the One-Step tab is updated to "No rollback available".

To activate the downloaded firmware file

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed. The One-Step tab is visible by default.

2. Click the Two-Step tab.
   The screen refreshes to display the tab contents.

3. Ensure that the version number displayed next to the Downloaded version is the correct firmware version to activate on the unit.

4. Click the Activate button.
   The unit restarts to activate the new firmware. You are not prompted to confirm your actions.

5. To verify that the upgrade was successful, access the page Home and examine the value specified in the Firmware version field.

To delete the downloaded firmware file

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed. The One-Step tab is visible by default.

2. Click the Two-Step tab.
   The screen refreshes to display the tab contents.

3. Click the Clear Download button.
   The firmware file is permanently removed from the unit. You are not prompted to confirm your actions. The value of the Downloaded version field is updated to None.

To revert to the previous firmware version

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed. The One-Step tab is visible by default.

2. Ensure that the version number displayed next to the Rollback version is the correct version to which to revert.

3. Click Rollback.

For more information on specific parameters, refer to the following table.

Firmware Parameters (System ▶Maintenance ▶Firmware)
Firmware Maintenance, One-Step Tab

Firmware Maintenance, Two-Step Tab

To reset the unit to factory values while performing a firmware downgrade

1. Access the page System ▶Maintenance ▶Firmware.
   The Firmware Maintenance window is displayed; the One-Step tab is visible by default.

2. Click the Factory Default button.

3. Click the Browse button next to the New Firmware field and select the new firmware file from the dialog box that appears.

4. Click the Upgrade button.
   The unit will restart with a factory default configuration after downgrading the firmware file.

Important Consideration when Upgrading Firmware

After upgrading to 7.9.2 or later, the SCP is no longer able to send files, reporting the following error: Code = 3: URL using bad/illegal format or missing URL. This is due to a syntax change and customer needs to edit the URL after upgrading to 7.9.2 or 7.9.3.
The URI generic syntax (in RFC 3986) consists of a hierarchical sequence of five components: URI = SCHEME ':' ['//' AUTHORITY] PATH ["?" QUERY] ["#" FRAGMENT]. In this, AUTHORITY = [USER_INFO "@"] HOST [":" PORT]. The AUTHORITY part and the PATH part are isolated by the slash ('/') character if the AUTHORITY exists.